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Transport safety

Improving safety in the transport of goods and personnel is one of our key objectives. Therefore, we take action to control the associated risks.

Programs to improve land transport

We work continuously to reduce land transport accidents. Following on the actions we undertook last year, we continue to encourage awareness and enhance driving skills through training. During 2011, we provided 2,500 hours of training to drivers who transport out products. For example, we held courses on preventative and defensive driving while transporting products in our Marketing business in Spain. We also provide training to employees who use their cars to commute to work, such as defensive driving and 4x4 driving courses in the AESA area, Astra Evangelist Company, in Argentina.

During 2011, we provided 2,500 hours of training on preventative and defensive driving.

Other activities we have continued:

  • Awareness activities, such as the "Do not be distracted" campaign in Marketing in Spain; one of its objectives is to raise awareness so workers drive safely and prudently.
  • Driver qualification activities, such as our actions in Argentina, in the AESA and Logistics areas, where we have been assessing drivers since 2005 with Reid systems to assess driving ability, behavior patterns and response to different stimuli, among others.

Moreover, we continued to equip vehicles with satellite navigation systems in order to track their location in real time. These systems make it possible to improve our understanding of the main areas of risk in the company's transport activities. Specifically, in the AESA area in Argentina, we provided personal and non-transferable tachograph keys, a tool that helps us automatically monitor aspects such as speed, distance and driver behavior, and to rate individual driver performance.

As part of our commitment to improving road safety, we collaborate in several initiatives with different institutions. We have joined the European Road Safety Charter, an initiative of the European Union, in which authorities, research institutions, associations and companies participate to share ideas and experiences that contribute to mitigating road safety problems and reducing road accidents and victims ( We also collaborate with the Spanish Road Association, which aims to achieve a safer and higher-quality road network (

Requirements in sea transport

Our company does not have its own shipping fleet; therefore, when hiring / contracting vessels from third parties, we adopt rigorous evaluation and inspection criteria, and we provide other companies with this screening / vetting service.

We continually verify that the vessels comply with the most demanding safety regulations. Our procedures include review of the documentation required from the vessel's technical operator and that obtained from international maritime databases, and a physical inspection during operations at the terminal, rejecting vessels from future operations where risks have been observed.

In 2011, we carried out a total of 1,834 preliminary vessel inspections, of which 1,287 (70.17%) were deemed acceptable for one journey and 636 were unacceptable. In addition, 918 physical inspections were carried out, resulting in 783 approvals (86%) and 136 rejections.

We maintain a set of online questionnaires at, which must be completed to obtain the vessel information necessary for the relevant classification: Age, flag, classification company, tonnage, type of hull; as well as ensuring compliance with the regulatory requirements of MARPOL (International Convention for the Prevention of Pollution at Sea) regarding operating limits with single hull vessels.

We currently require all vessels transporting crude oil for the company to have a double hull, regardless of the type of crude oil they transport.

For the transport of heavy products, in 2008 the company's screening procedures began to regulate the gradual phasing out of single hull vessels above 600 dead weight tonnage (dwt) in countries with exceptions to the SOLAS regulations (International Convention for the Safety Of Life At Sea). We have achieved the following milestones:

  • Since early 2011, all vessels greater than 5,000 dwt transporting heavy products have a double hull.
  • As of January 1, 2012, all vessels greater than 600 dwt transporting heavy products must also have a double hull.

In both of these cases, our requirements stand regardless of national legislation and the type of navigation.