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Safety culture

We foster a safety culture through information, consciousness, awareness and training aimed at employees and contractors, as well as the people around us. We use different channels for disseminating information, rules and technical documentation.

We prevent risk situations in work centers through the seven basic rules for saving lives.

All our employees are responsible for safety, as well as contributing to the safety of all the people around us.

7 reglas bsicas para salvar tu vida.

In 2009, to bolster our safety culture, we approved the seven basic rules that prevent risk situations (situations which lead to most fatal accidents in our centers), and a comprehensive communication plan was drawn up to raise awareness of the importance of compliance. During 2011 as a continuation of the work carried out, this campaign was enhanced in specific ways for each business.

Training programs

We foster a safety culture through information, consciousness, awareness and training aimed at employees and contractors, as well as the people around us. We use different channels for disseminating information, rules and technical documentation.

In 2011, a total of 14,837 employees received 193,760 hours of occupational health and safety training.

Training in safety and occupational health 2011 (37)
  Hours Persons (38) Rate of coverage (39)
Spain 93,652 7,422 39%
Argentina 53,705 3,950 25%
Other Latin America (40) 36,935 2,399 43%
Rest of the world (41) 9,468 1,066 48%
TOTAL 193,760 14,837 35%

The main training programs we carried out uniformly for all company businesses during 2011 dealt with incident investigation, safety and environmental risk analysis and defensive driving. Furthermore, we are continuing to intensify our training programs for contractors with a view to improving the control of typical risk situations in company activities. In 2011, moreover, we delivered around 532,702 hours of training to contractor staff.

We provided 193,760 hours of safety training to own personnel and around 532,702 hours of training to contractor staff.

Safety awards

In order to improve the safety culture in our company, in 2011 we carried out several award campaigns, highlighting two in the Marketing Europe Managing Division:

  • For the first time we granted the safety and environment award in Marketing Europe, which went to the Contractor Accreditation and Personnel Training project at the Service Stations network in Spain. We considered three finalist projects and assessed aspects such as performance improvement, impact on the brand image, impact on awareness and teamwork.
  • Additionally, during the safety seminars of the Service Station area's Engineering and Maintenance Division we presented three awards to contractor companies for their safety performance. The three categories were:
    • "Best Company of the Year in Safety"
    • "Most Improved Companies "
    • "Best Idea": As a special one-off campaign, this year we awarded the supplier with the best idea on safety among over 150 ideas assessed.

Sharing best practices

A highlight in 2011 is the exchange of experiences and best practice in the Direct Sales business unit of the Marketing Europe Managing Division, such as the Narrative Project of the Repsol Directo company area.

The objective of this Repsol Directo project is to capture and transfer knowledge among Repsol Directo drivers and to disseminate best practices to help improve safety and driver motivation. The action is aimed at Repsol Directo drivers, and indirectly to all those they come into contact with in their work.

A handbook was drawn up highlighting the eleven best personal stories among over forty identified. Among the stories included were those about the importance of using wedges on vehicles on steep slopes, paying attention when loading and unloading products in narrow streets, and following safety procedures.

We also defined a series of improvement areas to facilitate the dissemination and integration of best practices in the daily activity of Repsol Directo drivers.

(37) The data includes training of our regular and temporary personnel. This does not include contractor staff training.
(38) Persons attending courses
(39)Percentage of persons who have undergone training in relation to the total staff.
(40) Bolivia, Brazil, Ecuador, Peru and Venezuela
(41) Algeria, Canada, USA, France, Guayana, Holland, Indonesia, Iran, Kazakhstan, Libya, Norway, Portugal, United Kingdom, Russia, Switzerland and Trinidad and Tobago