Total number and rates of new employee hires and employee turnover by age group, gender and region

This indicator exclusively considers new hires as employees with no prior professional ties to the company, both employees with fixed contracts and occasional ones.

New Hires
  2014 2015 2016



<30 a. 30-50 a. >50 a. Total
Region Total Total Women
Men Women Men Women Men
Africa [1] 8 3
3



3
Asia [2] 19 1,140 2
3 6 1 2 14
Europe [3] 1,756 2,277 252 352 365 330 15 48 1,362
Latin America [4] 1,045 1,140 424 263 222 120 2 12 1,043
North America [5] 118 1.520
3 6 10
4 23
Oceania [6] 0 79





0
 Total 2,946 6,159 678 621 596 466 18 66 2,445

43% of these new hires are on fixed contracts, chiefly in Peru.

Rates of New Hires (%)
  2014 2015 2016



<30 a. 30-50 a. >50 a. Total
Region Total Total Women Men Women Men Women Men
Africa [1] 4% 2% 0% 30% 0% 0%
0% 2%
Asia [2] 13% 91% 5% 0% 1% 1% 4% 1% 1%
Europe [3] 9% 11% 47% 45% 8% 4% 1% 1% 7%
Latin America [4] 21% 23% 69% 60% 23% 9% 3% 3% 27%
North America [5] 21% 75% 0% 3% 1% 2% 0% 2% 1%
Oceania [6] 0% 100%






 Total 12% 22% 55% 45% 9% 4% 1% 1% 10%

The percentage reflects new hires with no previous employment relationship with the company with respect to the total number of employees in each section analyzed at December 31, 2016.

Total voluntary employee* turnover rate (%)
  2014 2015 2016



<30 a. 30-50 a. >50 a. Total
Region Total Total Women Men Women Men Women Men
Africa [1] 5% 4% 0% 20% 0% 0%
0% 1%
Asia [2] 6% 2% 10% 2% 5% 2% 0% 2% 3%
Europe [3] 1% 1% 1% 1% 1% 1% 0% 0% 1%
Latin America [4] 13% 13% 48% 39% 19% 7% 2% 3% 19%
North America [5] 10% 3% 15% 6% 3% 4% 2% 2% 4%
Oceania [6] - 9% 0% 0% 6% 7% 0% 0% 5%
 Total 3% 3% 25% 14% 4% 2% 0.5% 0.7% 4%

*This is calculated as the total number of permanent employees who voluntarily leave the organization with respect to the total number of employees in each section analyzed at December 31, 2016.

 

The high turnover rate in Latin America, as in previous financial years, is mainly accounted for by the Marketing business in Peru due to the country's economic growth and work environment.

Total employee* turnover rate (%)
  2014 2015 2016



<30 a. 30-50 a. >50 a. Total
Region Total Total Women Men Women Men Women Men
Africa [1] 7% 29% NA 20% 5% 13%
14% 13%
Asia [2] 6% 3% 12% 6% 6% 4% 4% 7% 5%
Europe [3] 4% 3% 8% 6% 4% 3% 21% 22% 8%
Latin America [4] 19% 20% 58% 60% 31% 20% 11% 21% 33%
North America [5] 12% 8% 25% 16% 15% 17% 25% 52% 23%
Oceania [6] - 10% 0% 0% 18% 17% 0% 20% 15%
 Total 7% 7% 33% 24% 9% 6% 20% 23% 13%

*This is calculated as the total number of permanent employees who leave the organization with respect to the total number of employees in each section analyzed at December 31, 2016.

 

The total increase in turnover was chiefly due to the employee termination process implemented at the company as the result of the efficiency undertaking stipulated in the 2016-2020 Strategic Plan.


  1. Africa: Angola, Algeria, Gabon, Lybia, Morocco and Namibia.
  2. Asia: China, United Arab Emirates, Russia Federation, Indonesia, Iraq, Kazakhstan, Malaysia, Singapore and Vietnam
  3. Europe: Belgium, France, Germany, Italy, Luxembourg, the Netherlands, Norway, Portugal, Romania, Spain, Switzerland and the United Kingdom.
  4. Latin America: Bolivia, Brazil, Colombia, Ecuador, Peru, Trinidad and Tobago, and Venezuela
  5. North America: Canada, Mexico and the United States
  6. Oceania: Australia and Papua New Guinea